Property Manager Responded: Hi there, Thank you for taking the time to share such a detailed account of your experience. We are sorry to hear about the number of issues you encountered during your time at the community. Extended amenity outages, security concerns, cleanliness challenges, and inconsistent follow-through can be incredibly frustrating, especially in a property positioned as luxury living. Chroma Hue recently completed an ownership transition, and many of the concerns reflected in reviews from the past year relate to conditions and processes that were in place prior to that change. Since new ownership stepped in, there has been a strong emphasis on addressing deferred maintenance, improving building security, and ensuring the common areas and amenities are held to a higher and more reliable standard. Feedback like yours is important, as it highlights areas that required significant improvement and continues to guide the focus moving forward. We hope residents begin to see the positive impact of these changes throughout the community. Chroma Hue Team

Property Manager Responded: Hi there, Thank you for sharing such a kind review. It is wonderful to hear that Chroma Hue has felt like the right place to call home and that the amenities, team, and quick maintenance support all made a positive impact on your experience. Knowing that your requests were handled promptly and that you felt well taken care of means a lot. Chroma Hue is now under new ownership, and we are committed to continuing the level of service and comfort you described while continuing to enhance the community experience. Thank you again for the recommendation. Chroma Hue Team

Property Manager Responded: Hi there, Thank you for your past review and for sharing such a positive reflection on your first months at Chroma. It is great to hear that the community felt welcoming, that meeting new people came easily, and that the amenities added so much to your experience. Feeling supported and quickly at home is something we always hope residents experience. We also appreciate your kind words about the responsiveness you received during your time here. Chroma Hue is now under new ownership, and the focus continues to be on maintaining and strengthening the positive resident experience you described. Thank you again for the recommendation. Chroma Hue Team

Property Manager Responded: Hi there, Thank you for your past review and for sharing your first impressions of the community. It is great to hear how welcoming everything felt during your early days at Chroma Hue, and that meeting new people and enjoying the amenities came so easily. We are also glad to know that the upkeep, package systems, and guest access all helped make your move-in experience smooth and positive. Chroma Hue is now under new ownership, and we remain committed to continuing the level of care and convenience you described while further enhancing the resident experience. Thank you again for the recommendation. Chroma Hue Team

Property Manager Responded: Hi there, Thank you for your past review and for sharing such a positive reflection on your early experience at Chroma. It is wonderful to hear how much you enjoyed the amenities, the secure and well-maintained environment, and the walkable location in The Grove. Feeling welcomed and supported right from move-in is so important, and we appreciate you noting that the team made a great first impression. Chroma Hue is now under new ownership, and we remain focused on continuing the level of care and community experience you described while further enhancing the property for residents. Thank you again for the recommendation. Chroma Hue Team